Shipping policy

Thank you for choosing Collar Club Apparel. We appreciate your support and patronage. This Shipping Policy outlines important information regarding the shipping and delivery of our products. Please review it carefully before making a purchase.

Shipping Times

  1. Order Fulfillment: Orders are typically fulfilled within 2-5 business days after your purchase is confirmed. Please note that orders placed on weekends or holidays may experience slightly longer processing times.

  2. Delivery Time: The delivery time for your order will vary based on your location. We partner with trusted shipping carriers to ensure that your order reaches you as quickly and safely as possible. Delivery times can range from 7 to 14 days for domestic shipments and could be longer for international shipments. Please be aware that unforeseen circumstances, such as weather conditions or customs delays, may affect delivery times.

Shipping Costs

At Collar Club Apparel, we do not offer free shipping. Shipping costs are calculated based on the weight of your order, the shipping method you select, and your delivery location. The shipping cost will be clearly displayed during the checkout process, allowing you to choose the most suitable shipping option for your needs.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

International Shipping

For international customers, please be aware that your order may be subject to customs duties, taxes, or other fees imposed by your country's customs authorities. These additional costs are your responsibility, and we recommend contacting your local customs office for more information before placing your order.

Shipping Address

Please ensure that you provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details.

Shipping Delays

While we make every effort to ensure timely delivery, please understand that certain circumstances beyond our control may lead to shipping delays. If you encounter any issues with your order's delivery, please contact our customer support team at acollarclub@gmail.com and we will assist you in tracking and resolving the issue.

Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address, failed delivery attempts, or other shipping-related issues, we will contact you to arrange reshipment. Please note that additional shipping fees may apply for reshipment.

Contact Us

If you have any questions, concerns, or require further assistance related to our shipping policy, please do not hesitate to contact us at acollarclub@gmail.com.

Thank you for choosing Collar Club Apparel. We appreciate your understanding and support as we work to ensure your orders reach you in a timely and efficient manner.

Sincerely,

Paula Sarac,

Business Owner, Collar Club Apparel